Student Handbook & Policies


TABLE OF CONTENTS

  1. Student Code of Conduct

    1. Discipline

    2. Policy against Discrimination and Harassment

    3. Relationship disclosure

    4. Hygiene

  2. Academic Policies

    1. Class Hours

    2. Homework

    3. Attendance

    4. Snow Day Policy  

    5. Probation

    6. Graduation  

  3. Refund Policy

  4. Intellectual Rights

  5. Media and Publicity

  6. Updating Policies

Appendix

  1. Kenzie Academy Emergency Contacts

  2. The Speak Easy Membership Guidelines

  3. Hours of Building Access

  4. Responsibility of personal belongings

1. Student Code of Conduct

Kenzie Academy is committed to creating a learning and working environment that is safe and welcoming for all, regardless of age, race, ethnicity, gender, gender identity, sexual orientation, disability, medical condition, religion, or national origin.

We expect all students, instructors, coaches, employees, mentors, and guests, to commit to the following code of conduct.

We expect everyone to:

  • Be considerate, respectful, and collaborative.

  • Never  use demeaning or discriminatory  language or behaviors.

  • Participate in an authentic and active way.

  • Create a positive impact on everyone around them.

Specific behaviors are unacceptable. Students who engage in any of these behaviors will be subject to disciplinary sanctions.

  • Harassing, abusive, discriminatory, or derogatory conduct. Harassment includes any verbal, non-verbal, or physical harassment; harassment related to gender, sexual orientation, race, religion, or disability; any form of sexual harassment; inappropriate use of sexual images; deliberate intimidation, stalking, or following; harassing photography or recording; sustained disruption of talks or events; inappropriate physical contact, and unwelcome sexual attention.

  • Uncooperative or disrespectful behavior to fellow classmates, colleagues, instructors, coaches, mentors, and any visitors to Kenzie Academy, including visitors, members, or administrative staff from The Speak Easy.

  • Disruptive activity that causes the obstruction of teaching, learning, consulting, or administrative activities of Kenzie Academy.

  • Damage to, or destruction of Kenzie Academy Property, or belonging to other students, or of The Speak Easy.

  • Violation of any terms of Kenzie Academy agreements with third-party technology and curriculum providers.

  • Acts of moral turpitude including, but not limited to, cheating, plagiarism, forgery, or other form of academic dishonesty.

  • Theft of any kind, including seizing, receiving, or concealing property with knowledge that it has been stolen.

  • Using any illicit/illegal drugs in the Kenzie Academy suite or The Speak Easy.

  • Drunkenness or intoxication of any kind during class hours.

  • Consuming any amount of alcohol in the Kenzie Academy suite or The Speak Easy if under the age of 21.

  • Possession of weapons, firearms, or illegal drugs at any time on school property.

  • Any violation of The Speak Easy’s policies, rules, or regulations.

  • Any violation of the Kenzie Academy Policy against Discrimination and Harassment.

  • Any other violation of published Kenzie Academy policies, rules, regulations, or agreements.


A student may be temporarily suspended or permanently dismissed for violating the Kenzie Academy Code of Conduct.

1a. Discipline:

Kenzie Academy officials, in partnership with instructors, will review each case and make a determination of what disciplinary action is necessary, based on the severity of the action, which could include immediate program dismissal.

If the student receives a written warning and does not improve his or her conduct, the student may be permanently dismissed.

1b. Policy against Discrimination and Harassment:

Kenzie Academy welcomes qualified students and employees of any race, color, national or ethnic origin, sex, age, disability, religion, sexual orientation, gender identity or expression. Consistent with its obligations under the law, Kenzie Academy prohibits unlawful discrimination on the bases of race, color, national or ethnic origin, sex, age, disability, religion, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law.

Kenzie Academy also prohibits unlawful harassment including sexual harassment and sexual violence.

Harassment includes verbal comments related to gender, sexual orientation, disability, physical appearance, body size, race, religion; sexual images in public spaces; deliberate intimidation, stalking, or following; harassing photography or recordings; sustained disruption of talks or other events; inappropriate physical contact, and unwelcome sexual attention.

Sexual and disruptive language is not appropriate at Kenzie Academy or The Speak Easy.

We expect students to follow these rules at Kenzie Academy, The Speak Easy, and other events, including social events, that take place outside of normal class hours.

If a student is asked to stop any kind of harassing behavior, they are expected to comply immediately.

1c. Relationship Disclosure:

Kenzie Academy does not encourage any romantic or sexual relationships between students and instructors or any other Kenzie Academy staff. Should any type of relationship develop, it must be promptly disclosed to the CEO or COO.

Kenzie Academy maintains the right to deal with a disclosed relationship in its sole discretion.

1d. Hygiene:

General cleanliness is expected of all students. Every student should observe good personal hygiene.

2. Academic Policies

2a. Class Hours:

Students are expected to be physically present for class Monday through Friday, from 9:00am - 5:00pm.

Kenzie Academy maintains the right to change required daily hours at any time during the program.  

2b. Homework:

Students are required to do homework outside of regular class hours. Assigned homework may take students up to 30 hours per week.  Actual hours will vary per student.

2c. Attendance:

Kenzie Academy is a fast-paced, immersive learning environment. Missing any class days will have a negative impact on a student’s academic success.

Attendance is taken at every class meeting. A class is defined as the instructional hours provided on one calendar day during the program. Instructors will take attendance each day to track student attendance.

Attendance is taken by teachers ten (10) minutes after class begins. Any student who arrives to class more than 10 minutes late will be marked tardy. Three late arrivals will constitute one absence.

A student can have up to five excused absences per six-month period.

Examples of excused absences include but are not limited to: student illness, death/critical illness of a family member or a significant other, critical life emergency, and religious observance. A student must submit a written explanation for any absence. Kenzie Academy staff may require additional documentation to confirm the absence is excused. For example, a medical note from a licensed medical professional.

Unexcused absences are not permitted except in exceptional circumstances. Students who have been excessively absent may be put on probation and/or dismissed from the program.

Kenzie Academy may allow a greater number of excused absences at its discretion.

Students are not expected to attend class on days that Kenzie Academy observes as federal holidays. 2018 observed holidays include:

  • New Year’s Day, Monday, January 1st

  • Martin Luther King, Jr. Day, Monday, January 15th

  • Washington’s Birthday / Presidents’ Day, Monday, February 19th

  • Good Friday, Friday, March 30th

  • Memorial Day, Monday, May 28th

  • Independence Day, Wednesday, July 4th

  • Labor Day, Monday, September 3rd

  • Thanksgiving Day / Day after, Thursday, November 22nd & Friday, November 23rd

  • Christmas Day, Tuesday, December 25th

Instructors may choose to reschedule class on other unobserved holidays with advance notice to students such as Martin Luther King, Jr. Day, Presidents’ Day, Good Friday, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Day after Thanksgiving, and Christmas Day. Opportunities to make up any missed material will be provided.

2d. Snow Day Policy:

Kenzie Academy will observe a snow day whenever schools in the Indianapolis Public School System are closed due to snow.

On these days, students and instructors will work remotely and communicate by Slack.

2e. Probation:

Students who do not receive a satisfactory grade at the end of a program module may be placed on academic probation. If a student is placed on academic probation, they will receive a written warning. If the student does not show progress by the end of the next module, they may be withdrawn from the program.

Students who are placed on probation based on attendance will be given a written warning. If their attendance behavior does not improve, Kenzie Academy can withdraw them from the program.

2f. Graduation Requirements:

Kenzie Academy uses competency based criteria to award students with a Kenzie Academy Certificate at the end of program completion.

In order to graduate and qualify for a Kenzie Academy Certificate, a student must meet the following requirements:

  • Prove technical mastery for each program module as measured by final module project submissions, and any other quizzes, tests, and homework;

  • Complete a minimum of 80% of assigned homework;

  • Complete and contribute to all group projects as assigned; and

  • Meet school attendance requirements.

If a student does not meet these requirements, the school maintains the right to choose whether or not to award a Kenzie Academy Certificate at the time of program completion in its sole discretion.

Kenzie Academy may add to or amend graduation requirements as it deems necessary in its discretion.


4. Refund Policy

Students who enroll in an instructional program at Kenzie Academy, including the Front-End Web Developer, Full-Stack Web Developer, and Software Engineering programs, may be entitled to a full or partial refund based on the following policy.


Kenzie Academy Refund Policy

The postsecondary proprietary educational institution shall pay a refund to the student in the amount calculated under the refund policy specified below or as otherwise approved by the Office for Career and Technical Schools (OCTS). The institution must make the proper refund no later than thirty-one (31) days of the student's request for cancellation or withdrawal.

If a postsecondary proprietary educational institution utilizes a refund policy of their recognized national accrediting agency or the United States Department of Education (USDOE) Title IV refund policy, the postsecondary proprietary educational institution must provide written verification in the form of a final refund calculation, upon the request of OCTS, that its refund policy is more favorable to the student than that of OCTS.

The following refund policy applies to each postsecondary proprietary educational institution as follows:

  1. A student is entitled to a full refund if one (1) or more of the following criteria are met:

    1. The student cancels the enrollment agreement or enrollment application within six (6) business days after signing.

    2. The student does not meet the postsecondary proprietary educational institution's minimum admission requirements. 


    3. The student's enrollment was procured as a result of a misrepresentation in the written materials utilized by the postsecondary proprietary educational institution.

    4. If the student has not visited the postsecondary educational institution prior to enrollment, and, upon touring the institution or attending the regularly scheduled orientation/classes, the student withdrew from the program within three (3) days. 


  2. A student withdrawing from an instructional program, after starting the instructional program and attending one (1) week or less, is entitled to a refund of ninety percent (90%) of the cost of the financial obligation, less an application/enrollment fee of ten percent (10%) of the total tuition, not to exceed one hundred dollars ($100)

  3. A student withdrawing from an instructional program, after attending more than one (1) week but equal to or less than twenty-five percent (25%) of the duration of the instructional program, is entitled to a refund of seventy-five percent (75%) of the cost of the financial obligation, less an application/enrollment fee of ten percent (10%) of the total tuition, not to exceed one hundred dollars ($100).

  4. A student withdrawing from an instructional program, after attending more than twenty-five percent (25%) but equal to or less than fifty percent (50%) of the duration of the instructional program, is entitled to a refund of fifty percent (50%) of the cost of the financial obligation, less an application/enrollment fee of ten percent (10%) of the total tuition, not to exceed one hundred dollars ($100).

  5. A student withdrawing from an instructional program, after attending more than fifty percent (50%) but equal to or less than sixty percent (60%) of the duration of the instructional program, is entitled to a refund of forty percent (40%) of the cost of the financial obligation, less an application/enrollment fee of ten percent (10%) of the total tuition, not to exceed one hundred dollars ($100).

  6. A student withdrawing from an institutional program, after attending more than sixty percent (60%) of the duration of the instructional program, is not entitled to a refund.

Student Protection Fund

IC 22-4.1-21-15 and IC 22-4.1-21-18 requires each educational institution accredited by the Office for Career and Technical Schools to submit an institutional surety bond and contribute to the Career College Student Assurance Fund which will be used to pay off debt incurred due to the closing of a school, discontinuance of a program, or loss of accreditation by an institution. To file a claim, each student must submit a completed “Student Complaint Form.” This form can be found on OCTS’s website at http://www.in.gov/dwd/2731.htm.

Kenzie Academy Refund Amount

by Time of Program Completed

Amount of Program Completed at Time of Withdrawal

Refund Amount

Withdraws after attending 1 week or less

Refund of 90% of the cost of the financial obligation, less an application/enrollment fee of ten percent (10%) of the total tuition, not to exceed one hundred dollars ($100)

Withdraws after attending more than 1 week but equal to or less than 25%

Refund of 75% of the cost of the financial obligation, less an application/enrollment fee of ten percent (10%) of the total tuition, not to exceed one hundred dollars ($100)

Withdraws after attending more than 25% but equal to or less than 50%

Refund of 50% of the cost of the financial obligation, less an application/enrollment fee of ten percent (10%) of the total tuition, not to exceed one hundred dollars ($100)

Withdraws after attending more than 50% but equal to or less than 60%

Refund of 40% of the cost of the financial obligation, less an application/enrollment fee of ten percent (10%) of the total tuition, not to exceed one hundred dollars ($100)

Withdraws after attending more than 60%

Not entitled to a refund

Notwithstanding the foregoing, Kenzie Academy may grant a refund that is greater than the amounts set forth herein in its sole discretion.

4. Intellectual Rights

The Kenzie Academy program and all intellectual property related thereto, including but not limited to the curriculum and any work performed for Kenzie Studios, is the sole and exclusive property of Kenzie Academy, unless otherwise noted.  Kenzie Academy is the sole owner of all right, title, and interest in and to the intellectual property and has good and marketable title thereto.

5. Media and Publicity Release

Upon enrollment, students grant Kenzie Academy the absolute and irrevocable right and unrestricted permission to use their names, likenesses, images, voices, and/or appearances as such may be embodied in any photos, video recordings, audio tapes, digital images, and the like, taken, or made on behalf of the school or its partners. Students agree that the school has complete ownership of such material and can use said material for any purpose consistent with the schools mission, without providing any compensation to the student for use of such images, video, likenesses, etc. The school uses could include, but are not limited to, videos, publications, advertisements, news releases, web sites, and any promotional or education materials in any medium.

6. Updating Policies

Kenzie Academy maintains the right to update any of these policies, rules, and regulations in its sole discretion without notice.

Appendix

a. Emergency Point of Contact for Kenzie Academy:

Please share the following contact information with your family so they are aware of how to reach you in the case of an emergency:

  • Erika Kotterer, Community Manager: erika@kenzie.academy; cell# 708.567.3861

  • Chok Ooi, CEO: chok@kenzie.academy; cell #646.884.4187

b. The Speak Easy Membership Guidelines:

Kenzie Academy students, staff, instructors, and guests, must comply with all membership guidelines while utilizing The Speak Easy space.

Please review the Rules & Culture section of the Speak Easy Member Onboarding, included in the following link: https://speakeasyindy.com/member-onboarding/#rules&culture

Please note some important points from the Speak Easy Rules:

  • Age: The Speak Easy is for adults. No one under the age of 18 is allowed in The Speak Easy unless explicit permission has been granted.

  • Alcohol: As The Speak Easy provides access to alcoholic beverages for Members, underage Students or Members (under the age of 21) must be chaperoned/supervised to prevent underage guests from accessing, consuming, or handling alcoholic beverages.  No one under the age of 21 is allowed without being accompanied by a member. No one under the age of 21 may be served or consume alcohol on premises.

  • Dogs: No dogs or pets are allowed at any time.

  • Smoking: No smoking in the building.

  • Private Events: Occasionally, The Speak Easy will be reserved for private events. They will notify members in advance, typically via a Newsletter, which is distributed every Tuesday morning. If there is a private event, members will not be allowed in The Speak Easy space. You can utilize the stairs and elevators to access the Kenzie Academy suite. If you have any further questions, speak with the Community Manager, Erika Kotterer.

  • Kitchen: Kenzie members and students are welcome to use the shared kitchen on the main floor of Speak Easy, in addition to the shared kitchen in the Kenzie Academy space.



c. Hours of Building Access:

  • The Speak Easy’s regular business hours are weekdays, 9:00 a.m. to 6:00 p.m., except for

    • U.S. federal holidays; and

    • any dates and times during which The Speak Easy hosts an event or events in the Premises during regular business hours.

  • Kenzie Academy Regular Hours are 9:00am to 5.30pm.

  • Students may request special access outside these hours on an as-needed basis.

d. Responsibility of personal belongings:

Students are responsible for their own personal belongings while in the Kenzie Academy suite and The Speak Easy building. Kenzie Academy is not liable for any loss.