The AARP Innovation Lab provides an insightful design case study, Software Engineers use AI to help conservationists, and bankers explore how to make chatbots work for you. This is your weekly Kenzie news roundup.
Silicon Valley Software Developers Ed Miller and Mary Nguyen were curious about the use of machine learning on animals. They also loved watching a webcam broadcast of brown bears at Katmai National Park as they went about their bear lives, doing bear things. The pair combined their software know-how with their love of wildlife to create BearID, an AI project that helps conservationists identify bear faces. It also has the potential to help monitor the health of bear populations. Read more on The New York Times.
You know what they say: readers make the best writers. Before you write your next line of code, consider supplementing your existing knowledge with some of the top books for developers. This reading list will help you dive deeper into coding interviews, entrepreneurship, and programming best practices. View this one on The Next Web.
The chatbot market is expected to grow from $2.6 billion in 2019 to $9.4 billion in 2024. With this high growth rate in mind, knowing how to develop effective chatbots and virtual assistants can be key for companies and their software developer teams. According to Mathieu Barthelemy, Lead Product Manager at Digital Banking, there are 3 big things to consider when developing a chatbot. Developers can focus on making text the priority, being user-friendly, and constantly improving overall user experience. Find this article on The Fintech Times.
In the words of Hannah Montana, “nobody’s perfect.” But when it comes to UX research, there are a few mistakes we all need to stop making. Jason Buhle is the Director of UX Strategy at AnswerLab, a UX consultancy firm. He shared the top mistakes he sees UX professionals make during the research process, including not conducting research early or often enough, and not leveraging third-party researchers. Learn from your mistakes by reading this story on TechCrunch.
To succeed as a Software Engineer, you need to know your end user. That requires building empathy and working hard to identify user needs. Some developers do this by navigating the client experience themselves, while others build diverse teams and conduct extensive user research. Learn how 2 product development professionals develop empathy-centered products on Built In.
Case Study: AARP Innovation Lab
Andre Bierzynski is the Innovation Director at AARP Innovation Lab. The Lab helps companies develop products with American adults aged 65 and up in mind. In this case study, Andre shares how he helped a company shift its design efforts to better account for a senior market. Learn more about how to design with different age groups in mind on Built In.
Who are the digital nomads of the Covid-19 pandemic? This long-form story introduces you to the entrepreneurs, influencers, and employees who decided to use this year to work from beaches and campsites. Read it on The New York Times.